Jølstad Gravstein
Timeframe
5 months
Team
Designer, Jølstad team, Frontend & backend developers
"Nyton quickly understood both the business processes and user needs, despite limited documentation and a tight timeline. They worked independently, turning high-level input into clear, well-structured solutions. Their designs were precise and easy for developers to implement. Nyton is reliable, pragmatic, and not afraid to challenge complexity when needed. I highly recommend Nyton to any organization looking for a UX partner who delivers real value from day one."
Jarle Skjennum
Deputy CEO at Jølstad
The challenge
Jølstad's stone production team ran the entire production process through email and paper. There was no clear overview of incoming orders, production status, or delivery and customer communication was scattered across channels.
Designed and shipped a digital production platform (MVP)
Mapped the full process: orders, production, delivery, invoicing
Worked closely with the team to digitize how they actually work
Outcome
A working MVP that gives Jølstad's production team full visibility into every order from incoming jobs to engraving, delivery, pickup, and invoicing. Communication, status updates, and customer details now live in one place.
Full overview of incoming orders and production status
Clear delivery and pickup planning
Order, signing, and invoicing flow built into the platform
